Welcome to
Blue Cross and Blue Shield of Illinois

Enrollment Tracker

Find application status and more.

  • CASE NUMBER:
  • TRACKING NUMBER:
  • Applications typically take about 5-10 business days to process.
  • ID cards are mailed 3-6 business days after your application is processed.

Now that you've enrolled in your new health insurance plan, find out what you can expect to happen next with our Quick Start Guide pdf.


Frequently Asked Questions (FAQs) pdf

What you can expect...

  • Welcome Call

    You may receive a personal welcome call from one of our specialists, which can help you get the best value from your new benefits.

  • ID Card and Fulfillment Kit

    In addition to your ID card, you'll receive important information about your coverage.

  • Online Member Account

    As soon as it's available, you'll receive instructions on how to setup your online member account.

Making Insurance Work for You

Learn how to take full advantage of your benefits with programs and tools included with your Blue Cross and Blue Shield of Illinois plan.

Make your insurance work for you

Finding the right doctor

Prescription drug tips

All member resources